Local execution, centralized infrastructure
The contractor keeps the brand, the crews and the customer relationships. The JV installs the operating system that a $5M business cannot build alone. The platform charge of 8.0% of revenue is a working assumption sized to cover delivery cost, not to serve as the primary profit center.
The contractor's business
- Brand and local reputation
- Technicians and field crews
- Customer relationships
- Service delivery and workmanship
- General manager and field leadership
- Licenses, trucks and physical footprint
The JV platform
Demand creation, paid and organic channels, brand and offer discipline.
Booking rate, after-hours coverage, scripted intake, recorded QA.
Right tech to right job, capacity utilization, response-time standards.
One system of record, standardized pipelines and price book.
Closed books on a calendar, consistent chart of accounts, normalization.
Back-office load removed from the owner and the GM.
Sales and service training, scorecards, cadence of review.
Technician and CSR pipeline, onboarding, retention programs.
Intake, follow-up, quality review, margin and anomaly detection.
Common KPIs across every partner, weekly and monthly.
Platform economics
Mature portfolioValue creation, not the fee, is where the JV earns. The fee funds people and systems; the uplift split is the return. Exact inclusions and exclusions of the fee remain an open item.